Unlock the Power of
Seamless E-commerce Fulfilment
Loft Logistics is a tech-powered logistics company in Singapore providing comprehensive fulfilment and storage solutions, such as storage spaces for rent, empowering e-commerce entrepreneurs to thrive.
Tailored Solutions for Diverse Businesses
Who markets and sells products from the comfort of my own home
For entrepreneurs, efficient and reliable fulfilment services can be the difference between success and failure. Outsource your storage, packaging, and shipping of your products to save time and money, reduce errors and delays, and improve customer satisfaction. With Loft, you can focus on innovation and growth, knowing that your e-commerce logistics are being handled professionally and reliably.
that sells products on social media platforms such as Facebook and TikTok
With the rise of e-commerce, many live streamers have turned to selling products as a way to diversify their revenue streams. However, managing inventory and fulfilment can be daunting for someone who is already busy creating content and engaging with their audience. By partnering with a logistics company in Singapore, you can simplify operations and scale your business without sacrificing creativity or authenticity.
that operates both offline & online
For SMEs, efficient and reliable fulfilment services can be the key to achieving their growth ambitions. By outsourcing the storage, packaging, and shipping of your products, you can focus on expanding your business and reaching new customers, without worrying about the complexities of logistics. With Loft, you can reduce overheads, manage inventory through efficient storage solutions, and scale your operations without sacrificing quality or customer service.
that has regional fulfilment requirements
For corporations, partnering with a fulfilment company can provide a competitive edge in a crowded marketplace. Corporations can outsource their fulfilment needs to improve the efficiency of your supply chain, reduce costs, and enhance your brand reputation. Utilise our expertise in logistics and rental services for storage to manage inventory more effectively, optimise shipping times, and provide customers with real-time tracking and order status updates. Let us help you focus on your core business and pursue growth opportunities with confidence.
Our Services
E-COMMERCE FULFILMENT
We take care of the entire process of fulfilling orders from your online store. Our marketplace integration plays a big part in reducing the manual processing of orders and providing you with a centralised dashboard. Our e-commerce logistics team in Singapore is dedicated to ensuring that your customers receive their orders on time, every time.
Our Core Capabilities
Customized
Packaging
From custom sizes, colours, and materials, to branded labels and inserts, we work closely with you to create packaging that elevates your brand. With our custom packaging solutions, you can leave a lasting impression on your customers.
Customized
Packaging
From custom sizes, colours, and materials, to branded labels and inserts, we work closely with you to create packaging that elevates your brand. With our custom packaging solutions, you can leave a lasting impression on your customers.
Tailored Pricing & Inventory Visibility
Our flexible pricing structure allows you to pay only for the services you need, while our inventory tracking system ensures that you have a 24/7 overview of what's in stock and where it's going.
Tailored Pricing & Inventory Visibility
From custom sizes, colours, and materials, to branded labels and inserts, we work closely with you to create packaging that elevates your brand. With our custom packaging solutions, you can leave a lasting impression on your customers.
Assembly &
Batch Control
We understand that accurate fulfilment is crucial to the success of your business, which is why we implement a meticulous approach to every step of the process, from receiving orders to packaging and shipping, we ensure that your products are assembled and batched with precision and care.
Assembly &
Batch Control
From custom sizes, colours, and materials, to branded labels and inserts, we work closely with you to create packaging that elevates your brand. With our custom packaging solutions, you can leave a lasting impression on your customers.
Regional
Connectivity
We are designed to cater to
the rapidly growing Southeast Asia market. We offer opportunities for you to venture into new markets with our regional fulfilment solutions in Thailand, Indonesia, Myanmar, Laos, and Vietnam.
Global Connectivity
From custom sizes, colours, and materials, to branded labels and inserts, we work closely with you to create packaging that elevates your brand. With our custom packaging solutions, you can leave a lasting impression on your customers.
Live-Stream
Fulfilment
The surge in orders can put a strain on your resources and systems. However, with our expertise in live stream order fulfilment, we can help you navigate these challenges and ensure that your customers receive a seamless and efficient experience.
Live-Stream Fulfilment
From custom sizes, colours, and materials, to branded labels and inserts, we work closely with you to create packaging that elevates your brand. With our custom packaging solutions, you can leave a lasting impression on your customers.
Marketplace
Integration
Our technology seamlessly integrates with major e-commerce platforms to ensure an efficient experience for you. Our integration allows real-time inventory tracking and order management, enabling us to fulfil orders quickly and accurately.
Marketplace Integration
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From custom sizes, colours, and materials, to branded labels and inserts, we work closely with you to create packaging that elevates your brand. With our custom packaging solutions, you can leave a lasting impression on your customers.
Security.
24/7
surveillance
No
Hidden Fee.
Full Transparency
Pay As
You Use.
Flexible
Controlled
Temperature.
Optimal Condition
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What specific services do you offer, and can you customize them to my business needs?We offer a range of fulfilment services, including pick and pack, order processing, inventory management, storage, and more. We can customize our services based on your specific needs.
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How quickly can you process and ship orders, and what is your order cutoff time?We strive to process and ship orders within 24 hours of receiving the order. Our order cutoff time is typically 2pm GMT+8, any orders after will be processed the following business day. However, we are open for discussion to adjust based on your specific business needs.
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Do you offer any additional services, such as kitting or bundling products, that might be helpful for my business?Yes, we offer additional services such as kitting and bundling that can help you enhance your product offerings and provide a better customer experience. We also offer customization packaging where you can have your own brand's design packaging, specialized marketing labels and inserts.
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How do you calculate your fees, and are there any hidden costs I should be aware of?We typically charge based on the number of orders processed or the volume of products stored in our warehouse. We will provide you with a transparent pricing schedule that outlines all fees and costs associated with our services, so there are no hidden costs. Our approach is tailored to each individual case, with the aim of offering you the most competitive pricing possible.
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Do you offer volume discounts or other cost-saving incentives for high-volume sellers?Yes, we offer volume discounts and other cost-saving incentives for high-volume sellers. Please contact us to discuss your specific needs and how we can best accommodate them.
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What is your billing cycle, and how do you handle disputes or issues with billing?Our billing cycle is typically monthly, but we can work with you to adjust this based on your business needs. If you have any disputes or issues with billing, we will work with you to resolve them quickly and fairly.
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What ecommerce platforms do you integrate with, and how does the integration process work?We integrate with most popular ecommerce platforms like Shopify, Shopee, Lazada and more. Our integration process typically involves setting up an API connection between your platform and our system, which allows for real-time data syncing. Don't worry if you're not familiar with API connections or the setup process - our experienced team will provide you with step-by-step guidance via video call or meet up, so you can easily connect your platform to our system and start syncing data in no time.
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Can you provide real-time updates on inventory levels and order status through the integration?Yes, we provide real-time updates on inventory levels, order status, and shipping information through our integration with your ecommerce platform.
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What type of reporting and analytics do you offer, and how can I use them to optimize my business?We offer a range of reporting and analytics tools that allow you to track your sales, inventory levels, order processing times, and more. These insights can help you optimize your business by identifying areas for improvement and making data-driven decisions.
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What processes do you have in place to ensure order accuracy and prevent errors?We have a robust system of checks and balances in place to ensure accuracy in every step of the fulfilment process. We use barcode scanning and quality control checks to verify the accuracy of order picking and packing.
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How do you handle product returns or exchanges, and what are your policies around defective products?We have a dedicated customer service team that handles all returns and exchanges. Our policy around defective products is to work with the seller to determine the cause of the defect and find a fair and reasonable solution.
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What type of training do your employees receive to ensure quality control and accuracy in the fulfilment process?Our employees receive extensive training on our fulfilment processes, quality control checks, and technology systems to ensure that they are equipped to provide accurate and efficient service to our clients
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What is your capacity for handling large volumes of orders during peak seasons or promotions?We have a flexible and scalable system in place to handle large volumes of orders during peak seasons or promotions. We can quickly adjust our staffing and resources to accommodate increased demand and ensure that orders are processed and shipped on time.
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